Bacolod is a city in the Philippines. The capital city of the province of Negros Occidental. Having a total of 511,820 inhabitants according to the 2010 census, it is the most populous city in the Western Visayas Region and the 17th most populous city of the Philippines. Notable for its famous MassKara Festival, a Mardi-Gras like festival and a spectacular vivid mix of dance, color and music which is normally held during the 3rd week of October. Bacolod City is well known for being a relatively friendly city, and bears the nickname “City of Smiles”. Bacolod City is recently ranked no. 1 in a survey by MoneySense Magazine as the “Best Place to Live in the Philippines”.
Bacolod City ranks 3rd among the top ten “Next Wave Cities” of the Philippines and the best location for Business Process Outsourcing (BPO) and off-shoring according to the 2012 report of the Commission on Information and Communications Technology. Bacolod is also known as the Land of Sweet People, and is known for its world class culinary heritage, including its inasal (roast chicken on skewers) and sweet dessert treats.
Bacolod City is one of the homes of Focus Services international facilities. Focus Services is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management. Founded in 1995 with two employees, Focus Services has grown year over year by building strong, collaborative and effective vendor relationships with clients across multiple industries. Currently, Focus has over 3,000 employees working in 8 Focus facilities, both domestically and internationally.
Focus Direct Bacolod, is one facilities of Focus Services which is located internationally in the Philippines. Focus Direct is located in the heart of Bacolod City. Located along the main street of Bacolod which is the Lacson strip where all the best hotels, malls, restaurants, offices, hospitals and tourist attractions are located. So is the famous Bacolod Lagoon where the Government Offices are located.
Focus Direct is one of the pioneers and leaders in the call center business here in Bacolod City. Providing jobs for hundreds of Bacolod’s denizens. Bacolod City has remain the top choice for call center business. A number of companies have put up their call center business in the city and more will be investing in Bacolod City for the next couple of years.
Focus Direct will continue to be a dominant player here in Bacolod City. From humble beginnings, experiencing birth pains when it started here in Bacolod City and has steadily climbed and now a rising leader together with the other big players in the call center business.
1. We Challenge and Train, Install Ownership, and Discover Potential.
2. We Focus on Transparency, Flexibility, and Performance.
3. We Have Responsibility to Mankind and Work to Improve Their Lives.
We will also be celebrating Focus Direct “Family Day” this month of October 2012.
Happy MassKara Festival and Family Day to Focus Direct Employees!
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